Help Center
Frequently Asked Questions
Everything you need to know about using Placavo — for explorers and business owners alike.
For Explorers
Using Placavo
Placavo is a discovery platform that helps you find places, brands, and local services. We provide detailed information including reviews, photos, hours, menus, amenities, and maps — all in one place.
Yes, Placavo is completely free for users. You can search, browse, and explore all listings without creating an account or paying any fees.
Use the search bar on our homepage to search by business name, category, or location. You can also browse by category or explore popular locations to find places near you.
Each listing page includes the business name, address, phone number, opening hours, photos, reviews, ratings, amenities, price range, and a map. Some listings also include menus, highlights, and nearby recommendations.
Yes, you can bookmark any listing by clicking the Save button on the listing page. Your saved places are accessible from your profile for easy reference.
For Business Owners
Listing Your Business
Visit our Add Your Place page and fill in your business details. Our team will review your submission and publish your listing within 24-48 hours.
Yes, listing your business on Placavo is completely free. There are no hidden fees or subscription requirements to create and maintain a basic listing.
If your business is already on Placavo, you can claim it by contacting us through our Contact page. We'll verify your ownership and give you access to manage your listing information.
Once you've claimed your listing, you can update your business hours, photos, description, amenities, and other details at any time by contacting our support team.
Yes, we offer featured placement options that give your business more visibility in search results and category pages. Contact our partnerships team at [email protected] for details.
Community
Reviews & Ratings
Ratings are calculated as an average of all user reviews. Each review is rated on a 1-5 star scale, and the overall rating reflects the average score across all reviews for that listing.
Yes, you can write a review for any business on Placavo. Your review helps other users make informed decisions and helps businesses understand customer experiences.
We use a combination of automated detection and manual review to identify and remove fake or misleading reviews. We take review integrity seriously to maintain trust on our platform.
Yes, business owners who have claimed their listing can respond to reviews. This helps maintain open communication between businesses and their customers.
Your Account
Account & Privacy
No, you can browse and search Placavo without creating an account. However, creating an account lets you save places, write reviews, and manage your listings.
We take privacy seriously. We never sell your personal data to third parties. For full details, please read our Privacy Policy.
Yes, you can request account deletion at any time by contacting our support team. We'll remove your account and associated data in accordance with our Privacy Policy.
Our listings are built from public business data, Google Maps information, community reviews, and direct business submissions. We verify and update information regularly to ensure accuracy.