Privacy Policy

Information We Collect

When you use Placavo, we may collect personal information that you voluntarily provide to us. This includes your name, email address, and phone number when you create an account, submit a contact form, or add a business listing. If you choose to leave a review or interact with other features, we may also collect the content you submit.

We automatically collect certain usage data when you browse our platform. This includes the pages you visit, search queries you enter, your browser type and version, device information, and referring URLs. This data helps us understand how users interact with Placavo so we can continuously improve the experience.

When you use location-based features such as searching for places near you, we may collect your approximate location data with your permission. Additionally, if you submit a business listing, we collect the business-related information you provide, including business name, address, category, operating hours, and contact details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve Placavo's services. This includes displaying relevant search results, personalizing your experience based on your preferences and location, and processing business listing submissions. Your data helps us deliver more accurate and useful information about local places and services.

We may use your email address to communicate with you about your account, respond to inquiries, send service-related notifications, and provide updates about new features or changes to our platform. If you have opted in to receive marketing communications, we may also send you newsletters and promotional content.

We analyze aggregated usage patterns to identify trends, measure the effectiveness of our platform, detect and prevent fraudulent activity, and ensure the security and integrity of our services. This analysis is conducted using anonymized or aggregated data whenever possible.

Information Sharing

Placavo does not sell, rent, or trade your personal information to third parties for their marketing purposes. We are committed to protecting your data and only share information in the limited circumstances described below.

We may share your information with trusted service providers who assist us in operating our platform, such as hosting providers, analytics services, and email delivery services. These providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.

We may disclose your information if required to do so by law, in response to a valid legal request, or to protect the rights, property, or safety of Placavo, our users, or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any such change.

Cookies & Tracking

Placavo uses cookies and similar tracking technologies to enhance your browsing experience. Essential cookies are necessary for the platform to function properly, enabling features such as user authentication, session management, and security. These cookies cannot be disabled without affecting the core functionality of the site.

We use analytics cookies to understand how visitors interact with our platform. These cookies collect information such as the number of visitors, the pages they visit, and the time spent on each page. This data is aggregated and anonymized, helping us identify areas for improvement.

Preference cookies allow us to remember your settings and choices, such as your preferred language or location. You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect certain features of our platform. For more information on managing cookies, please refer to your browser's help documentation.

Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. This includes the use of encryption for data in transit and at rest, secure server infrastructure, and regular security audits. We restrict access to personal information to authorized personnel who need it to perform their job functions.

While we strive to protect your data using commercially reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents and notifying affected users as required by applicable law.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You can update your account information at any time by logging into your Placavo account and editing your profile. If you wish to delete your account entirely, you may do so through your account settings or by contacting us directly.

You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any promotional email or by updating your notification preferences in your account settings. Please note that even after opting out, you may still receive transactional or service-related communications.

Depending on your jurisdiction, you may have additional rights such as data portability, the right to restrict processing, or the right to object to certain uses of your data. To exercise any of these rights, please contact us at [email protected] and we will respond within the timeframe required by applicable law.

Third-Party Links

Placavo may contain links to third-party websites, services, or applications that are not operated by us. These links are provided for your convenience and informational purposes. We have no control over the content, privacy policies, or practices of these external sites and are not responsible for them.

We encourage you to review the privacy policies of any third-party sites you visit through links on our platform. Your interactions with third-party websites are governed by their own terms and policies, and Placavo assumes no liability for any data collected by these external services.

Children's Privacy

Placavo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as promptly as possible.

If you are a parent or guardian and believe that your child has provided personal information to Placavo, please contact us at [email protected] so that we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date at the top of the document.

For significant changes that materially affect how we handle your personal information, we may also provide additional notice such as an email notification or a prominent announcement on our platform. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of Placavo after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. You can contact our privacy team by email at [email protected].

You may also reach us through our Contact page for general inquiries. We will make every effort to respond to your request in a timely manner and within any timeframe required by applicable law.